• Shake Shack apps and kiosk

    Creating a transformative multi-product digital platform for Shake Shack that changed the way they do business

  • Verizon Visa Credit Card User Dashboard

    Transforming cardholder's guest experience so that the Verizon Visa credit card was always top of mind - and top of wallet

  • SkinCeuticals website redesign

    Expanding the global SkinCeuticals website redesign into an iterative platform evolution touching 23 markets and driving up conversions by over 120%

  • Cerave US Website Redesign

    Evolving Cerave's website maintenance into strategic, data-driven roadmap, ensuring a unified, omni-channel brand experience

  • Revolutionizing employee experience with an intuitive PEO, onboarding process, and benefits that just make sense

  • ZO by Tishman Speyer

    Empowering Tishman Speyer to create value for their commercial tenants while delighting employees with an Smart Office app

Client Services | Project Management | Digital Product

Digital Transformation and Product professional with over 13 years of experience leveraging data, design, and technology to transform the way people interact with the world around them.

Services + Expertise

    • Agile & Scrum Practices

    • Kanban Frameworks

    • Waterfall Methodology

    • Sprint Management

    • Hybrid Workflow Integration

    • Project Planning & Strategy

    • Scope Definition

    • Resource Allocation

    • Budget Management

    • Risk Assessment & Mitigation

    • Workflow Optimization

    • Milestone Tracking

    • Deliverable Management

    • Process Improvement

    • Timeline Creation

    • Mobile App and Website Development

    • Strategic and Creative Project Management

    • Iterative Release Management

    • Budgeting and Burn Reporting

    • Tools:

      • JIRA

      • Monday

      • Notion

      • ClickUp

      • Smartsheet

      • Trello

      • Basecamp

      • Confluence

      • Adobe Creative Suite Coordinatio

      • Google Workspace

      • Miro

      • Mural

    • Relationship Management

    • Account Growth & Retention

    • Strategic Planning

    • Upselling & Cross-Selling

    • Contract Negotiation

    • Business Development

    • Account Strategy

    • Client Onboarding & Communication

    • Stakeholder Engagement

    • Expectations Management

    • Feedback Collection & Iteration

    • Status Reporting

    • Identifying opportunities for upsell and cross-selling

    • Stakeholder Engagement

    • Revenue Forecasting

    • Budget Oversight

    • P&L Management

    • Cross-Functional Team Coordination

    • Creative Brief Development

    • Vendor & Partner Relations

    • Internal Communication Facilitation

    • Team Mentorship

    • Product Requirements Gathering & Writing

    • Roadmapping

    • Agile Methodologies

    • Backlog Prioritization

    • Release Planning

    • Cross-Functional Collaboration

    • Sprint Planning & Execution

    • Stakeholder Management

    • Conflict Resolution

    • Presentation & Reporting

    • Tools:

      • JIRA

      • Monday

      • Notion

      • Trello

      • Confluence

      • Figma

      • Google Analytics

    • Process Optimization

    • Customer Experience Enhancement

    • Data Analytics & Insights

    • Change Management

    • Innovation & Ideation Workshops

    • Agile Transformation

    • E-commerce Solutions

    • Digital Governance & Compliance

    • Employee Experience Transformation

    • Recruiting and New Employee Onboarding

Let’s Build Something Amazing

With more than 13 years of experience building amazing experiences with emerging technology (AI, AR, IoT) from mobile apps and websites to game-changing predictive kiosks and powerful user dashboards, I partner with my clients to leverage data, design, and tech to completely transform the way humans interact with the world around them.

From startups to Fortune 500 brands, I've generated triple-digit percentage account growth, years-long engagements, and over 200 software releases across multiple award-winning mobile apps and websites.

My collaborative approach with executive leadership has refined agency processes and steered internal operations and practices, all with an eye on ensuring a rewarding experience for our partners, employees, and clients. This, coupled with my account leadership, positions me to continually deliver innovative solutions that meet and surpass expectations on both sides of the table.

What can we build together?

Cornerstone Brands

Shake Shack Digital Product Suite
Verizon
Redken
Care.com
Wingstop
YMCA of NYC
Tishman Speyer

Professional Experience
Utility NYC
Disney ABC TV Group

  • "Kate is an exceptional business leader and visionary with a remarkable talent for driving digital transformation and fostering innovation. Kate possesses an innate ability to analyze complex business challenges from multiple angles, aligning internal teams and clients toward pathways that lead to greater outcomes. All while demonstrating unstoppable strength, calm, and pragmatism. Her resiliency has been an inspiration to me and is the benchmark."

    Jill Dudones, VP Experience Transformation Strategy

  • "Kate has a great way of prioritizing business needs while elevating creative to build the best solutions, and in turn is an ally when bringing that to the clients. I feel empowered as a designer when she’s a part of the team and believe she’ll continue to build a great culture and organization wherever she goes."

    Andrew Matsuomoto, Staff Product Designer at Guideline

  • "Kate is excellent managing relationships between the client and the creative team at AKQA. She is clear and concise with her approach and is very transparent with the creative team on timelines and expectations. She is the defender of the creative team when presenting to clients and a representative of the client’s needs when working with the creative team."

    Elvis Dinh, Brand Designer, Meta

  • "Kate's contributions to my projects and our clients were nothing short of exceptional. If you have the opportunity to work with her you will not be disappointed. She is a true professional and a delight to work with."

    Ashley O’Looney, Sr Project Manager